Fairfield County Integrative Family Medicine, Trumbull, CT
Integrative Family Medicine - Healing Therapies in Fairfield County
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Patient-Centered Medical Home

What is a Patient‐Centered Medical Home?

A Medical Home is accessible, continuous, comprehensive, family‐centered, coordinated, compassionate, and culturally effective care (AAP policy statement, 2002, reaffirmed 2008). Fairfield County Integrative Medicine, LLC is working hard to become a recognized Medical Home and is using all of the tools and benchmarks from NCQA to make your healthcare experience more equitable and satisfying. This means our practice, as your Medical Home, is a central resource for all of your care needs.

In a Medical Home, your primary care provider and staff will make you feel like YOU are the most important part of the health care team. You are welcome and invited to participate in all aspects of your care.

What Your Medical Home Care Team Should Do:

The providers and staff of Fairfield County Integrative Family Medicine, LLC feel privileged to take care of you when you are both well and sick, as well as help you to stay well. We can achieve this by striving to:

Learn About You: Get to know you, your family, your life situation and preferences, remember these details about you every time you seek care and suggest treatments that make sense for you.

Communicate With You: Give you time to ask questions and answer them in a way you understand. Talk with you about any testing or treatment that you may need. Be sure you know and understand all your options for care. Ask you feedback about your experience getting care.

Support You in Caring for Yourself: Be sure you leave the office with a clear idea of how to care for yourself. Help you set goals for your care and help you meet your goals one step at a time. Give you information about classes, support groups or other types of services to help you learn more about your condition and stay healthy. Coordinate your care with other health providers, including behavioral health or mental health services. Provide you evidence‐based care.

What You Can Do:

Learn About Caring for Yourself: Know that you are a full partner in your own care, and get to know your care team. Learn about your condition, and follow the plan that you and your medical home team have agreed is important for your health. Set goals you can reach.

Communicate with your Care Team: Select a personal primary care provider. Always bring a list of questions to each appointment. Also bring a list of any medications, vitamins or supplements you use. Always tell your medical home team when you don’t understand something that was said. Always tell your medical home team if you get care from other health professionals, including tests, hospitalizations, ER visits and visits to specialists, so they can coordinate the best care possible. Always talk openly with your care team about your experience getting care.

How a Medical Home Works for You:

  • Your care team knows you and your family history.
  • Your care team makes sure you understand your conditions and how to take care of yourself.
  • Your care team helps you coordinate your health care. They will help you find specialists, get
    appointments and give the specialists the information they need.
  • Your care team is available 24/7 if you need them.
  • You can communicate with your care team by phone during and after hours and get an appointment quickly, even on the same day when needed. Our regular office hours are Monday, Thursday and Friday from 8:30am – 5:00pm and Tuesdays from 11:30am – 7:00pm. A physician is on‐call 24 hours.

To learn more, we encourage you to watch a video about Patient‐Centered Medical Homes.

Click here for video.

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